Originally published as Business Process Management Journal Volume 12 Number 1, 2006
ISBN: 1 84544 900 2
Guest edited by: Khalid S. Soliman and John F. Affisco, Hofstra University, New York, USA.
Electronic government (e-government) involves providing service to citizens, businesses, and government agencies electronically.
The scope of this Special Issue on e-government is to provide an insight to research that is being undertaken in the e-government area. After a vigorous review process, we have selected nine papers and one expert opinion. The selected articles provide an in-depth understanding of critical issues involved in e-government.
Contents:
The web-internet compound as the infrastructure of digital government
Using the aspects-and-opportunities framework of the internet-web compound, the nodal aspects of the continuing and potential technologically-based change known as digital government are discussed.
E-government: a strategic operations management framework for service delivery
This paper aims to present a conceptual framework for selecting and developing e-government applications as part of an overall coherent strategy of e-government service delivery (EGSD).
The importance of strategic readiness in an emerging e-government environment
The purpose of the study is to examine how information technology, strategic planning processes, and people interact in an emerging e-government environment.
Ontologies for e-document management in public administration
This research seeks to explore the potential of ontologies for reorganizing e-document management in public administration with the aim of supporting administration in organizing cross-organizational document and information management.
A framework for e-government: privacy implications
This paper proposes a conceptual framework of the stages of electronic government that describes and integrates the unique relationship between the government and its varied constituents, and identifies and applies the global constraints that affect the implementation of e-government at each stage.
A procedure model for process oriented e-government projects
This article provides guidelines in the form of a procedural model for e-government-indicated business process reengineering (BPR) projects in public administrations.
The role of business process redesign in creating e-government in Ireland
This paper details how 50 government authorities were co-ordinated in an effort to provide a single point of access (portal) to government e-services.
E-government services in the local government context: an Australian case study
This article examines the progress local governments in Victoria, Australia have made utilizing the internet to deliver traditional services, and examines models that attempt to define the maturity of local government electronic service delivery.
Exploring city, county and state e-government initiatives: an East Texas perspective
In order to understand the range of e-government initiatives that occur in practice, this study aims to explore diverse applications that have involved one locale, the City of Tyler, Texas.
Integrated service delivery: Exploratory case studies of enterprise portal adoption in UK local government
The purpose of this paper is to introduce enterprise portals and show their ability to provide integrated services in the local government domain.
About Business Process Management Journal
Thousands of organizations (large and small) in every business sector around the world are achieving remarkable gains from well-managed re-engineering and process change projects. Their secret? They have distilled the real "wisdom" of re-engineering and applied it to their key business processes. This is business process management (BPM) in action, and you'll know it works when you start to read the scholarly articles and the detailed case studies that appear regularly in the Business Process Management Journal.
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